Business Process Outsourcing | PGBS

There are a lot of websites and service providers promising writers to offer epublishing services as well as distribution assistance. However, it is vital to get educated about different aspects regarding the operation of these services and alike. Selecting epublishing companies The said solutions can be of two types Retail-driven single channel solutions- Apple iBookstore, Nook Press of Barnes & Noble and Kind Direct Publishing of Amazon are few examples.   E-book distribution services- Common among them are Smashwords and Bookbaby. Let us see the considerations that you have to make before hiring any of the epublishing companies. Check whether the services is non-exclusive or completely exclusive Epublishing solutions that are marketed to the authors directly most of the times operate non-exclusively, i.e., their service can be used for selling your eBook and at the same time sell your eBook anywhere you like using any different service of y...

Every year, thousands of eBooks are published. Some of them are noted and appreciated while others are left unnoticed. There can be many reasons for the failure of an eBook and a common among them is unprofessional typesetting done. For any type of work, good typesetting is something unavoidable. The whole book should look attractive and the text must be easily understandable and clear.   Advantages of digital typesetting done perfectly are inordinate. Therefore outsourcing your task to a professional company with relevant experience in the domain can be really helpful. They know the tricks to make your work suitable for the need of prospective readers within reasonable costs.  Though typesetting is very much similar to epublishing, these two are different processes. Electronic publishing results in a web application or an eBook while typesetting is closely related to the print technology. Have a glance on the seamless benefits that you enjoy by outsourc...

Online shopping is something that offers great scope for businesses worldwide to tap limitless sales opportunities via web. Though the upsides are huge, certain pitfalls are there and addressing them is unavoidable. One among the trouble is that visitor to an eCommerce site usually fails to find an adequate assistance. He may need to know more about a product, payment methods, discounts or offers etc. Failing to get information in real time will definitely make him to click away to another site.  Businesses that know the benefits of live chat customer service never let that happen. Before you hire some service provider for the same, you should know whether the investment is worth it. Let us see advantages online support facility in a website offers. Live chat support for website is convenient As far as the perspective of a visitor is concerned, real time support is really convenient for him. With an online chat facility, he gets an immediate access for assistance....

Photoshop is a vibrant software tool and hence there are ‘n’ ways to do things. Along with this great upside, the drawback is that the scope for photo retouching mistakes is high. Three among the most common ones seen even among experts are outlined below. Also some of the most proven photo retouching tips to avoid them is explained. Pay attention to entire details The very first thing is to be patient as quick skin retouching Photoshop is not effective always. You must not shun away from paying complete attention to even the minuets of details. Certain things left unnoticed can be very damaging. Those who have sought help of some online tutorial to educate themselves may have learned many bad habits. Easy and quick things fail you most of the times, especially in things like photo retouching that demands absolute perfection. The most recommended method that is highly involved as well as properly controlled is dodging followed by pixels as well as pixels group burn...

The job of a customer support executive is really challenging. He has to simultaneously perform multiple activates. Taking orders, handling queries, resolving problems and continuous assistance are just a few to mention. The way your executive deal with the prospects determine whether you are getting a loyal customer or losing a potential one. There is a long list of call  center  do's and don'ts .  Below tips explained are most significant among them. Educate the executive thoroughly about the company and its provisions Assure that your customer support staff is well acquainted with the details of your company as well as specifications and every single feature of the products offered. This will help them to solve customer issues quickly thus increasing your credibility. Customers will love the experience and trust you more. Also, the confidence level of agents is hugely increased which makes them to perform even better. The identity of customer must be gi...

Virtual assistant services provide seamless flexibility. Professionals work for you from a remote location and makes things easier. You just have to pay hourly rates and thus can spare yourself from the risk of paying heavy monthly salaries when there are not enough works to do for the in-house assistant.  However, simply hiring someone claiming to be a VA would not bring you great results. You have to be careful about many things. Let us have a glimpse on some of the most vital factors to consider before you   h ire a virtual assistant . Experience You should inquire about the experience the concerned candidate possess in your preferred areas. This will only assure that the personal assistant is capable of providing you expected services with excellence that you expect. Work load Ask him the number of clients he is working for. It’s all about efficient time management. Make sure that he has enough time to accomplish the tasks assigned by you. It is most...

While working with a PSD file with multiple layers, chances are high that you will lose control and your entire efforts will go in vain. You have to be very careful when the work is being carried out in a professional environment. PSD files need to pass through different people and hence clarity and conciseness is inevitable. Let us see some great tips for layer management in Photoshop which will be of great help. Naming layers If you intend to share PSD files, naming is highly significant. Many times when a PSD file is opened, you may find a huge heap of layers as well as adjustments without names. Naming them is quite easy and never laborious. When duplicates are created for a layer, prefix will be the same. You can simply add something to it and thus make all them easily identifiable. Color coding This is a great trick that facilitates easy identification of different layers. Just right click on them and move on towards property. Then colour can be chang...

Epub iBooks create a basic structure of contents from the ePub format and this table of contents helps readers to enhance their experience. Navigational elements can be easily created using HTML5 elements. By making use of <nav> elements, table of contents and landmarks can easily be created. In reflowable format it is relatively easier to create a table of content using <navMap> element. Basically the iBook app uses data in the NCX file which consists of the nav elements to build its own table of contents. These are accessible using navPoints which are inside of the navMap element. No matter whether you are using a list table or not, iBooks will usually create a table of contents for a fixed layout book. IBooks EPub3 support relies on a simple landmarks navigation structure which replaces the proprietary <guide>element of ePub2 format. But there is a caveat. You need to provide custom samples to make the fixed layout books navigable. Else there has to ...